How we work
- 01
Learn the operation first.
We sit in the business before we propose anything. How orders flow, how money moves, who touches which system, what breaks on Fridays.
- 02
Find the bottlenecks.
The owner usually knows two of them. We find the other five, and they are rarely where anyone expected.
- 03
Research before building.
For every problem we look for the best existing tool at your scale first, then onboard, configure, and integrate it.
- 04
Build custom only when it earns it.
When no tool fits, or the fit would distort the business, we build.
- 05
Stay embedded.
The engineers who built it keep it working and find the next thing.
What a retainer includes
- A named lead engineer who knows the business.
- Ownership of Workspace, DNS, Cloudflare, and web infrastructure.
- A monthly block of engineering hours scoped to you.
- A shared board you can see.
- Defined response times.
- A three-month minimum.
Pricing is quoted after a call.
What happens after you apply
- We read every application.
- An engineer replies within three calendar days, including weekends.
- We hold a thirty-minute call.
- We propose either a scoped first project or a retainer.
Principles
- We were developers before AI and use it where it belongs.
- One team, one point of accountability.
- We build around the business, not the other way around.